Shipping Policy & Restock Instructions
FROM 11/1/21 UNTIL FURTHER NOTICE WE WILL RESTOCK WEEKLY ON SUNDAYS AT 2PM EST.
1. YOU ORDER YOUR TREATS
2. WE MAKE YOUR TREATS
3. WE SHIP YOUR TREATS BY WEDNESDAY
We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Facebook pay.
ORDERS WITH 8 OR MORE RECIPIENTS?
Order from our Gifting Catalog.
DESIRED DELIVERY DATE
We are unable to hold your order until a future date. Everything is baked fresh to order every week. If you would like your order for a particular occasion then you should order as close to the date as possible. All of our products will come with instructions on how to preserve freshness.
THERE ARE NO REFUNDS • NO CANCELLATIONS • NO RETURNS • NO EXCHANGES • NO SUBSTITUTIONS of any kind to your order - NO EXCEPTIONS. PLEASE DOUBLE-CHECK IF YOUR SHIPPING ADDRESS IS CORRECT.
Your treats are guaranteed to ship by Wednesday.
You will receive tracking info via email/text once your order has shipped.
DOUBLE-CHECK YOUR EMAIL ADDRESS. We are unable to accommodate address changes. Please provide a secure address where you can receive your order. If you order multiple items, they may not ship together.
We cannot control the mail. We will mail your treats by Wednesday by 2-day Express. If there is a delay in arrival, we will work with the courier to get you your treats ASAP, but the mail isn’t perfect. We promise to do our part.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.