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United States United StatesThe product was very yummy, but because it’s pricey, I ration them out to my children. LOL! However, I may or may not purchase again simply because I forgot to utilize a discount code at check out, and after contacting customer service, the store wouldn’t honor the discount, but said I could use the code on future orders. Well, I wanted to order two different shipments for family members in different states), but because (I guess) it did not meet the minimum price for that particular code, I couldn’t use the code anyway... For me, Customer service is more important than the cost of an item. If I were given the reimbursement for the initial item, I would not have any problem purchasing these as gifts for my family...Even without a discount. I’m always willing to pay more if customer service is superior... for example, Zappos.
United StatesMy second order came in.... every bite is perfect!! The wait for the baking to happen -- so worth it. I can't say enough great things -- about the taste, the personal notes for Auzerais with the purchase, the packaging -- all of it. Do NOT wait to support this amazing women and her mad baking skills. And also.... the portions --- well, we tend to eat more than one at at time, but who can blame us? ;-D
United StatesThey arrived when they said they would get to her. Teh web site showed no food available and to get on the waitlist. It was about 6 weeks from then til I got an email that I could order again. Everyone who got gifts loved the packaging also.
United StatesAuzerais was so helpful throughout the buying experience and even hand wrote a card to accompany the gift of blondies we bought our relatives! She was so sweet and I love supporting her business.