Bought For My Mom
She loved them!!!
Really good, but...
The product was very yummy, but because it’s pricey, I ration them out to my children. LOL! However, I may or may not purchase again simply because I forgot to utilize a discount code at check out, and after contacting customer service, the store wouldn’t honor the discount, but said I could use the code on future orders. Well, I wanted to order two different shipments for family members in different states), but because (I guess) it did not meet the minimum price for that particular code, I couldn’t use the code anyway... For me, Customer service is more important than the cost of an item. If I were given the reimbursement for the initial item, I would not have any problem purchasing these as gifts for my family...Even without a discount. I’m always willing to pay more if customer service is superior... for example, Zappos.
I love everything about Auzerais and Blondery!!
My second order came in.... every bite is perfect!! The wait for the baking to happen -- so worth it. I can't say enough great things -- about the taste, the personal notes for Auzerais with the purchase, the packaging -- all of it. Do NOT wait to support this amazing women and her mad baking skills. And also.... the portions --- well, we tend to eat more than one at at time, but who can blame us? ;-D
Gluten brownies were a hit with the gift receiver
They arrived when they said they would get to her. Teh web site showed no food available and to get on the waitlist. It was about 6 weeks from then til I got an email that I could order again. Everyone who got gifts loved the packaging also.
Amazing customer service
Auzerais was so helpful throughout the buying experience and even hand wrote a card to accompany the gift of blondies we bought our relatives! She was so sweet and I love supporting her business.
How do I order?
Blondery restocks weekly on Sundays at 2PM EST and often sells out quickly.
1. YOU ORDER YOUR TREATS
2. WE MAKE YOUR TREATS
3. WE SHIP YOUR TREATS BY WEDNESDAY
Due to COVID-19, orders may experience a slight delay. Delivery by a specified date is not guaranteed...
How do I pay?
We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Facebook pay.
Can you hold my order or deliver on a specific day?
We are unable to hold your order until a future date. Everything is baked fresh to order every week. If you would like your order for a particular occasion then you should order as close to the date as possible. All of our products will come with instructions on how to preserve freshness.
Can I substitute a flavor? Can I switch boxes after I order? Can I get a refund?
There are no refunds. No cancellations. No returns. No Exchanges. No substitutions of any kind. But why would you want to?
PLEASE DOUBLE-CHECK IF YOUR SHIPPING ADDRESS IS CORRECT. If your payment goes through and you received an order confirmation then you do not need to inform us if your billing address was wrong.
How/when will my order be delivered?
Your treats are guaranteed to ship by Wednesday.
You will receive tracking info via email/text once your order has shipped.
DOUBLE-CHECK YOUR EMAIL ADDRESS. We are unable to accommodate address changes.
Please provide a secure address where you can receive your order.
If you order multiple items, they may not ship together.
We cannot control the mail. Please know that we do everything we can to ensure your treats arrive on time. We will mail your treats on Wednesday by 2-day Express. If there is a delay in arrival, we will work with the courier to get you your treats ASAP, but the mail isn't perfect. We promise to do our part.
How much is shipping?
Shipping is complimentary on all orders. AKA Free Shipping.