- Reviews
- Questions
United StatesDog treats extraordinaire
My dog loves the flavor. They smell like real, good, food not chemicals as with some dog treats. One small suggestion would be if you could blunt the corners. They're quite sharp. The treats are very nice and crispy so the corners are a little hard. I can tell our pooch breaks it, let's it fall to the floor and then tackles it.
United StatesBlondery Dog Treats
My Chocolate Lab likes the dog treats. My only experience is the cost. I probably won't order again because of that.
United StatesOffice dogs love it!
I don't have dogs, but I do have office dogs and I've always aspired to be the cool dog aunt because I hate commitment. My office dogs have all types of sensitive stomachs and allergies to various kinds of meat, so this treat box was the perfect balance! They come visit me at my desk every day for some Blondery goodness!
United States United StatesCheckout Blocker
Hi! My overall experience was honestly great (and is why I keep ordering and telling all of my friends to order!). There was just a confusing checkout flow when ordering dog treats specifically. I had added dog treats to my cart and then clicked "Checkout." It then takes me to the dog treats page again but it's not immediately obvious that I can hit No Thanks to proceed to checkout because it just seems like I am still on the dog treats page. Happy to provide a screen recording! Other than that, the experience has been great.
WHEN SHOULD I ORDER?
We are unable to hold your order until a future date. Everything is baked fresh to order every week. If you would like your order for a particular occasion then you should order at least one week in advance. Our products can be frozen for up to 3 months and it will NOT compromise the integrity of the product.
CAN I SUBSTITUE A FLAVOR? CAN I SWITCH BOXES AFTER I ORDER? CAN I REQUEST A REFUND IF I DON'T LIKE WHAT I ORDER?
There are no refunds. No cancellations. No returns. No Exchanges. No substitutions of any kind. But why would you want to?
PLEASE DOUBLE-CHECK IF YOUR SHIPPING ADDRESS IS CORRECT. If your payment goes through and you received an order confirmation then you do not need to inform us if your billing address was wrong.
WHEN WILL MY ORDER SHIP? WHEN WILL MY ORDER BE DELIVERED?
We ship orders Monday - Thursday. If you purchased a pre-order it will ship within the stated timeframe. Please DO NOT email us and ask when your order will ship. This slows us down.
DOUBLE-CHECK YOUR EMAIL ADDRESS. We are unable to accommodate address changes.
Please provide a secure address where you can receive your order.
We cannot control the mail. Please know that we do everything we can to ensure your treats arrive on time. We will mail your treats by 2-day Express or Overnight. If there is a delay in arrival, we will work with the courier to get you your treats ASAP, but the mail isn't perfect. We promise to do our part. We are not responsible for delayed packages.
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