Refunds Policy

Due to the perishable nature of our collection we cannot accept any returns. All sales are final. We do not offer refunds. We are unable to cancel an order once it is placed.

However, if for any reason you are unsatisfied with your order, please give us the opportunity to make it right by emailing us at support@blondery.com

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@blondery.com.

There are certain situations where a, replacement item, partial, or full refund may be granted, such as the following:

: (if applicable)

* an incorrect item was received by the buyer from what was ordered 

* an item was received in a condition that is unsafe to consume. This does not include issues or damage to products that have occurred in transit.

To complete the process for a replacement, we require a receipt or proof of purchase and a photo of the incorrect or unsafe product, with a description of the issue sent to support@blondery.com. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you opt for a replacement, we will send an item of the same or lesser value.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@blondery.com

 

Bespoke Gifting

JP Morgan Chase

Following 18 successful collaborations with JP Morgan Chase, we partnered with Chase Bonvoy to create 30 custom blondie boxes for their customer loyalty event. Each box showcased Blondery’s core collection, adorned with a custom satin branded bow meticulously hand-tied around them. These exclusive gifts were personally delivered via private courier from our Hudson Valley headquarters to the event space in Manhattan just hours before the event commenced. The distinctive gifts sparked a wave of social media posts expressing gratitude to Chase, elevating customer satisfaction and reinforcing the appeal of Chase Bonvoy.

Dropshipping

Lincoln Access Rewards

Since early 2023, Blondery has been the exclusive luxury dessert provider for Lincoln Access Rewards customers. Lincoln pre-purchases desserts in bulk and shares customer data as points are redeemed. Blondery fulfills orders and provides tracking numbers.

So far, 481 Lincoln Rewards users have redeemed points for Blondery products, enjoying timely delivery and exceptional service. The collaboration highlights Lincoln’s role as a tastemaker, offering premium, seasonal desserts that keep customers excited.

This partnership enhances Lincoln’s rewards program with luxurious treats and provides Blondery with increased exposure and steady orders, showcasing both brands' commitment to excellence.

In person Demo

Bloomingdales

Bloomingdale’s invited Blondery to take over their B Kitchen at the flagship 59th Street location as part of the Spring Is... campaign, celebrating fresh starts, new trends, and seasonal indulgences. To enhance the in-store shopping experience, Bloomingdale’s pre-purchased Blondery’s signature blondies, ensuring seamless availability for attendees. Chef Auzerais Bellamy elevated the event with a live demonstration, offering an exclusive look at her meticulous process of crafting decadent blondies. Blondery also transformed the space with themed decor, bringing the essence of spring to life with fresh, vibrant touches. Guests engaged in a multi-sensory experience, indulging in delicious treats while shopping Bloomingdale’s newest arrivals, customizing their purchases, and enjoying DJ beats and special gifts. The collaboration seamlessly blended fashion and food, reinforcing Bloomingdale’s commitment to luxury, craftsmanship, and curated experiences while driving in-store traffic, increasing engagement, and strengthening customer loyalty.

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